Shipping policy

Thank you for choosing our products! Our shipping policy is as follows:

  1. Shipping Areas
    We currently use SF Express shipping to Hong Kong and use SF Express for shipping to Asia.

  2. Shipping Time
    Orders are typically processed within 2-5 business days, and shipping times vary by region. You can check the estimated delivery date at checkout.

  3. Shipping Costs

    • Free shipping on orders over [500HKD] within Hong Kong.
    • For orders below that amount, the shipping fee is [30-35HKD].
    • Shipping costs for Asia will be calculated based on SF Express's rates.

  4. Order Tracking
    Once your order is shipped, you will receive an email containing a tracking number, allowing you to check the order status at any time.

  5. Issues and Inquiries
    If your order has not arrived within the expected timeframe, or if you have any other shipping concerns, please contact our customer service team.

 

感謝您選擇我們的產品！我們的運送政策如下：

  1. 運送地區
    我們目前使用順豐速遞運送至香港區，接受順豐速遞的亞洲區域也可以。

  2. 運送時間
    訂單通常會在2-5個工作日內處理，具體運送時間依地區而異。您可以在結帳時查看預計送達日期。

  3. 運費

    • 香港區內的訂單滿**[500HKD]**免運費。
    • 若訂單金額不足，運費為**[30-35HKD]**。
    • 亞洲區域的運費將依照順豐速遞的收費標準計算。

  4. 追蹤訂單
    一旦訂單發貨，您將收到一封包含追蹤號碼的郵件，您可以隨時查詢訂單狀態。

  5. 問題及查詢
    若您的訂單在預期時間內未送達，或有其他運送問題，請聯繫我們的客服團隊。