Refund policy

Thank you for choosing our products! If you are not satisfied with your purchase, we offer the following refund policy:

1. Refund Period
   You can request a refund within 7 days of receiving the item.

2. Refund Conditions
   Items must be in brand new condition, unused, and in original packaging. All tags and accessories must be returned.

3. Application Steps
   Please contact us via our customer service email, WhatsApp or Instagram, providing your order number and reason for the refund. We will respond within 5 business days of receiving your request.

4. Refund Method
   Refunds will be processed through the original payment method, and processing time may vary by bank.

5. Shipping Costs
   Refunds do not include original shipping costs, and return shipping fees are the responsibility of the customer.

If you have any questions, please feel free to contact our customer service team.

 

感謝您選擇我們的產品！如果您對您的購買不滿意，我們提供以下退款政策：

1. 退款期限
   您可以在收到商品後的7天內申請退款。

2. 退款條件
   商品必須保持全新狀態，未使用且包裝完好。所有標籤及配件需一併退回。

3. 申請步驟
   請通過我們的客服郵箱、WhatsApp 或 Instagram聯繫我們，提供訂單號及退款原因。我們會在收到申請後的5個工作日內回覆您。

4. 退款方式
   退款將通過原支付方式退回，處理時間可能因銀行而異。

5. 運費
   退款不包括原運費，退貨運費由客戶承擔。

如有任何疑問，請隨時聯繫我們的客服團隊。